When first released, the Philips IntelliVue system stormed the medical world. Their M3001A Multi-Measurement Server (MMS) was smooth and efficient. Their monitoring system has improved network functionality. Many hospitals jumped on board, buying thousands of systems. Unfortunately, after the OEM warranty expired, the hospitals were overloaded due to equipment failures of the M3001A module.
Philips did not offer a repair service, but an exchange program that shut down hospitals from nearly $ 2,000 in exchange for expenses for each MMS failure. Since most hospitals purchased dozens of MMS modules, these costs soon became very significant. To further complicate matters, Philips would not sell its customer parts for the most common failures. The above circumstances have left many medical institutions with a severe case of buyer's remorse.
This problem was eventually filtered in biomedical engineering offices across the country. They went to work and exercised due diligence. They searched the OEM service manuals only to find the most basic information that did not take into account their repair needs. They contacted OEM technical support, which rarely offered any recommendations other than: “Send device for exchange”. By the way, it will be $ 1,753.89. “They studied in OEM schools, but found that they do not consider eliminating common equipment failures. Finally, some Biomed departments with a DIY mentality looked for a Philips MMS scheme to help with repairs, but this search did not bring fruit or.
Fortunately, there are several companies that can provide quality repairs to the M3001A at very competitive prices. This approach provides a cost-effective alternative to the OEM exchange program. However, before going down this road, there is one general failure in the M3001A units that biomedical engineering units can fix, therefore saving on the costs of their respective facilities. A common problem is the failure of the MMS module with its corresponding monitor. This problem can often be solved by carefully looking at the rear connector of the M3001A module. Often there are bent pins resulting from continuous disconnection and reconnecting the module to the monitor. These pins can be straightened with a thin pair of tweezers. When you experience this problem with your modules, check the rear connector as the first point in the troubleshooting process. You can very well save your object from unnecessary expenses.
